Contact Us

Our customer care team will remain available 24/7, even during the closing period.

You can email us at: info@michaeltoronto.com or send us a message through our contact page. We’ll do our best to reply as soon as possible, usually within 24 hours.

Yes, you can return your order within 30 days of receiving it, as long as the items have not been worn, are in perfect condition, and are in their original packaging.

Before sending anything back, we kindly ask you to contact our customer care team. That way, we can guide you step by step through the return process and provide you with the correct return instructions.

No, this is part of our current Clearance Sale, created to make room for upcoming collections at Michael Toronto.

Selected styles, colours, and sizes are available in limited quantities and may sell out during the promotion.

Once a specific style or size is sold out, availability cannot be guaranteed.

Of course. Once your order has been dispatched, you’ll receive a confirmation email with your tracking number and a link to track your delivery. This lets you follow your parcel at any time. We also recommend checking your spam folder.

You can also check your order status at any time through our “Track My Order” page by entering your order number and email address.